Shipping policy
At Weavew, we are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below to understand how your order is processed and delivered.
Order Processing
- Orders are processed within 1–2 business days after payment has been successfully confirmed.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- During peak shopping seasons or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times are as follows:
- United Kingdom: 3-5 Business Days
- Europe: 6–10 Business Days
- United States & Canada: 7–12 Business Days
- Australia & New Zealand: 8–15 Business Days
- Rest of the World: 10–20 Business Days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery destination and selected shipping method. Any available free shipping promotions will be displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link. Tracking information may take 24–48 hours to become active.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. Weavew is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other local fees imposed by your country's customs authority. These charges are the responsibility of the customer.
Delayed or Lost Packages
If your order is delayed beyond the estimated delivery time or appears to be lost, please contact our customer support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item(s) and packaging so we can assist you promptly.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Weavew
Email: info@weavew.shop
Phone: +44 20 7660 6902
Address: 58–64 Market Street, Manchester, M4 1PQ, United Kingdom